We are fully committed to the concept of mutuality believing that this is the best way of providing sustainable value for money to our customers.
As a mutual we have no shareholders and do not therefore pay dividends. As a result we have the lowest expense ratio in the property portal industry. We are committed to ensuring that the combined benefits of our mutuality and a low expense ratio are passed on to our property professional customers via keen prices, a wide range of relevant products and good service.
In order that the service we can provide to our members is not disrupted by speculators taking out a membership in the hope of receiving a windfall if we were to demutualise, all new memberships issued by CREVALA Limited t/a PropertyMutual contain a Charitable Assignment condition. Effectively this means that in the unlikely event of demutualisation any windfall benefit arising from the membership you are taking out would be transferred to the PropertyMutual Charitable Trust, or other charity as determined by the Board of Directors, rather than to you as the member.
You may read the full detail of the current Charitable Assignment condition by clicking the link below. A brief summary of each paragraph is provided below (the full wording of the condition is not limited by this summary).
This condition forms part of the terms on which your membership is issued. Words printed in capitals in this condition are explained in paragraph 4 below.